Digital transformation (DX), while somewhat overhyped, should be a strategic focus for a business seeking competitive advantage. DX is often discussed in terms of customer-facing technologies like mobile apps. However, success in DX also depends on rethinking core operational and financial systems, such as Enterprise Resource Planning (ERP). In this context, Acumatica cloud ERP stands out as an instrument of transformation.
WHAT IS DIGITAL TRANSFORMATION, AND WHY IS IT IMPORTANT?
Digital transformation has more than one meaning, but in general the term refers to using digital technology to establish new, competitively differentiated types of customer experiences and vendor relationships. The implementation of omni-channel customer engagement is one example. With omni-channel, a customer can interact with a company over a mobile device, through an in-store kiosk, over the phone, on the web, in person, and so forth.
Keep reading at https://www.clouderpsoftware.com/5-ways-acumatica-drives-digital-transformation/
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